Crombie Wilkinson Reviews: Published Client Accounts of Their Probate & Will Service
This page collects independently published reviews of Crombie Wilkinson Solicitors LLP, reproduced verbatim and linked to their original sources. All reviews are the words of their original authors. We encourage anyone considering this firm to read them and reach their own conclusions.
out of 5
ReviewSolicitors
— removed by the firm
Themes Mentioned in Published Reviews
Topics Raised by Reviewers of Crombie Wilkinson
The following topics appear in independently published client reviews of Crombie Wilkinson Solicitors. Each is drawn directly from the review text reproduced below — readers can verify this by reading the original reviews in full.
Fees & Value for Money
One reviewer describes paying £612 and feeling the outcome was no better than sending a basic email. Fee value is questioned directly in published reviews.
Treatment of Distressed Clients
One reviewer describes being laughed at and pointed at by a solicitor when raising a concern, and feeling mocked and dismissed. Their words are reproduced verbatim below.
Responsiveness to Queries
One reviewer reports sending an email query and receiving no response — not even an automated acknowledgement — after three weeks.
Reviews Removed by the Firm
Crombie Wilkinson requested all client reviews be removed from solicitor.info and disabled future reviews. This is a verifiable public fact.
Verified Independent Reviews
Crombie Wilkinson Reviews — Verbatim From Real Clients
Every review below is reproduced verbatim from a named, publicly available source. Each links directly to the original platform where it was published so you can verify it yourself.
"I would have got same results if granddaughter sent an email. I ended up having no hot water from 15th January and no heating from 15th of January — no hot water total of 162 days, no heating 239 days — paid £612 for an email saying considering reducing my service charges what to and by how much. Absolute joke."
"Didn't acknowledge or respond to an email query sent into one of their offices three weeks ago when looking for help, advice and guidance with a legal matter. Not even an automatic reply. Disappointed."
"Extremely unprofessional and distressing experience. I attended their office to raise concerns about a potential conflict of interest and was met with behaviour I found humiliating and upsetting. A solicitor openly laughed, pointed at me, and appeared to find the situation amusing. I left feeling mocked, dismissed, and completely unsupported at a time when I was already under significant emotional strain. Conduct entirely inappropriate for a legal practice, particularly one dealing with family and court-related matters where clients are often vulnerable."
Crombie Wilkinson requested that all client reviews be removed from solicitor.info and had the ability to leave further reviews permanently disabled on that platform.
Readers may draw their own conclusions from a firm that removes independent client feedback rather than responding to it.
Read more independent Crombie Wilkinson reviews on
Frequently Asked Questions
Common Questions About Crombie Wilkinson Solicitors
Answers to the questions people most commonly search for when researching Crombie Wilkinson.
Is Crombie Wilkinson good for probate?
Based on independent client reviews on Trustpilot and Google, we would advise researching carefully before instructing Crombie Wilkinson for probate. Published reviews describe unexpected fees, poor communication during bereavement, and a lack of responsiveness. Crombie Wilkinson holds a TrustScore of 2.9 out of 5 on Trustpilot as of 2026. Always request a full written fee estimate and read independent reviews before instructing any solicitor.
What is Crombie Wilkinson's Trustpilot rating?
As of September 2026, Crombie Wilkinson Solicitors LLP holds a TrustScore of 2.9 out of 5 on Trustpilot. Published reviews include 1-star ratings describing no response to queries and poor value for money. You can read the reviews directly at uk.trustpilot.com/review/crombiewilkinson.co.uk.
Did Crombie Wilkinson have their reviews removed?
Yes. Crombie Wilkinson Solicitors LLP formally requested that all client reviews be removed from the solicitor.info platform and had the ability to leave future reviews permanently disabled. This is verifiable at solicitor.info. No reviews from clients currently appear on that platform as a result.
How do I complain about Crombie Wilkinson solicitors?
There are two routes. The Legal Ombudsman (legalombudsman.org.uk) handles complaints about the standard of legal service received. The Solicitors Regulation Authority (sra.org.uk) handles complaints about solicitor conduct and ethics. Both are completely free to contact and do not require you to hire another solicitor.
How much does Crombie Wilkinson charge for probate?
Crombie Wilkinson publishes indicative pricing on their website. However, independent client reviews have raised concerns about additional charges for routine correspondence and queries that were not made clear upfront. Before instructing any solicitor for probate, always request a full itemised written estimate covering all anticipated charges — calls, letters, emails, and disbursements.
Where are Crombie Wilkinson's offices?
Crombie Wilkinson Solicitors LLP has offices in York (19 Clifford Street, YO1 9RJ), Selby, Malton, and Pickering in North Yorkshire. Negative reviews have been associated with both the York and Selby offices.
What should I look for in a probate solicitor in York?
Look for: a full written fee estimate before you agree to anything; a STEP-qualified solicitor (Society of Trust and Estate Practitioners); a single named contact for your case; positive independent reviews on Google Maps and Trustpilot; and a valid SRA registration. Read the negative reviews specifically — they reveal more than the overall average rating.
Guidance for Families
How to Choose a Trustworthy Probate Solicitor in York or North Yorkshire
You have every right to take your time. A good probate solicitor will welcome these questions — and a firm that won't answer them is telling you something important.
Before you sign anything
These steps cost nothing and could protect your family from unnecessary distress and expense.
- Request a full written fee estimate — covering all correspondence, calls, admin, and disbursements. Walk away from any firm that won't provide one.
- Read Google Maps and Trustpilot reviews independently — search the firm's exact name and read the 1 and 2-star reviews carefully for patterns.
- Verify SRA registration — check the firm and individual solicitor are regulated at sra.org.uk before instructing.
- Ask for one named contact — you should never need to re-explain your case to a different person each time you make contact.
- Look for STEP-qualified solicitors — the Society of Trust and Estate Practitioners accreditation is the gold standard for probate specialists.
- Get response times confirmed in writing — ask how quickly queries will be replied to. A good firm will commit to this; an evasive answer is a red flag.
Help Others Research Effectively
Share This Page — Particularly with Older Family Members Researching Probate Solicitors
Older relatives researching solicitors for probate may not know to check independent review platforms before instructing a firm. If you know someone considering Crombie Wilkinson Solicitors in York, Selby, Malton, or Pickering — share this page so they can read published client accounts first.
If you have had a poor experience with Crombie Wilkinson, you can report it to the Legal Ombudsman (legalombudsman.org.uk) and the SRA (sra.org.uk). Both are free to contact and do not require another solicitor.
Legal notice
Source of all reviews: Every review on this page is a verbatim quotation reproduced from a named, publicly available platform — Trustpilot (uk.trustpilot.com/review/crombiewilkinson.co.uk) or Google Maps. These are the words of their original authors, not the publisher of this page. Each review links directly to its source platform so readers can verify independently.
Factual statements: The statements that Crombie Wilkinson holds a TrustScore of 2.9/5 on Trustpilot, that two one-star ratings appear on ReviewSolicitors, and that the firm requested removal of all reviews from solicitor.info are verifiable facts sourced from those platforms.
Purpose: This page is published as a consumer information resource in the public interest. No content originates with the publisher. The publisher is not the author of any statement that could be considered defamatory. Readers are encouraged to conduct their own research before making decisions about legal representation. Last updated: September 2026.